IPSA survey

by Mark Rowe

Over 20 per cent of security officers earn below £9.50 per hour …. end users need to pay a fair rate!

Earlier this year, the International Professional Security Association (IPSA) launched a free app to capture the voices of the front-line workers. Fire, security and systems officers can join IPSA at no cost and share their industry related experiences through the app.

IPSA has released findings from a survey of nearly 3000 members. With the challenges on the labour market and the desire to ensure security is seen as a credible and sustainable career, IPSA finds it concerning, that of data collected between March to September 2021, 21pc of security officers are earning less than £9.50 per hour. The minimum pay rate for workers aged 23 and over is set at £8.91 and the UK living wage is set at £9.50 outside of London. IPSA states that security officers are qualified, and in many cases hold a Security Industry Authority (SIA) licence, should be paid a fair wage which reflects the skills and demands of the role. This can only be possible if end users accept fair rates and stop the race to the bottom on security contracts. Pay security officers a sustainable living wage, and you will have greater engagement, productivity and stability.

A further insight is that over 20pc of security officers have reported to having a ‘bad’ day at work, with 43pc of respondents citing ‘work’ as the reason. IPSA suggests that the two issues are interlinked, and all users and providers need to work collaboratively to raise pay and standards within the sector.

Security officers continue to play an essential role in the functioning of organisations and businesses, and are a touch point for many members of the public on a daily basis and they need to be treated fairly, respectably and professionally if we are to raise standards and have committed security personnel.

Una Riley, Chief Executive Officer IPSA, pictured said: “At IPSA we have listened to the ‘Voice’ of the security front-line workers. It is now time for clients and businesses to do the same. We will continue to represent the front-line and the IPSA App analytics will only help strengthen our resolve to seek a fair remuneration for the people that the companies and public rely on.”


The app provides a forum to the front-line workers to share and record genuine data regarding their pay bandings, unreported incidents, employer support, mental health and many more critical attributes. It also offers the members information, guidance, welfare, training modules and news. IPSA is determined to bring a change in the security sector and provide personal and professional development opportunities to the front-line workers.


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