Website Cento Group
With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.
Electrical Contracts Manage
As Electrical Contracts Manager, you will take full ownership of a flagship, multi-site electrical compliance contract . You’ll oversee end-to-end operational delivery across the South-West region, ensuring EICRs, PAT testing, thermal imaging and reactive works are delivered safely, compliantly and profitably.
Key Responsibilities
Contract & Customer Ownership
- Own the day-to-day management of a large, multi-site electrical compliance contract.
- Lead contract reviews, service performance meetings and issue resolution.
- Translate customer requirements into clear service plans, priorities and standards.
Service Delivery & Operational Control
- Plan, schedule and oversee delivery of:
- Electrical Installation Condition Reports (EICRs)
- Portable Appliance Testing (PAT)
- Thermal imaging inspections
- Reactive electrical call-outs and remedials
- Ensure all works are delivered on schedule and within agreed SLAs.
- Ensure emergency and priority call-outs are triaged and handled effectively.
Compliance, Quality & Risk Management
- Ensure all works comply with BS 7671 (IET Wiring Regulations), HSE requirements and relevant statutory regulations.
- Review EICRs, remedial recommendations and reports for accuracy, quality and defensibility.
- Oversee correct certification, documentation and evidence capture for all works.
- Support internal and external audits as required.
Financial & Commercial Performance
- Manage contract P&L performance, including labour utilisation, subcontractor spend and reactive cost control.
- Work with commercial teams to price additional works, remedials and variations.
- Identify and drive opportunities to improve margin, efficiency and cash flow.
Team Leadership & Coordination
- Provide day-to-day leadership and direction to engineers, subcontractors and service coordinators supporting the contract
- Support performance management, coaching and development of engineers.
- Act as a technical and operational escalation point for the field.
Continuous Improvement & Scaling
- Continuously improve delivery processes to support higher volume, consistency and growth.
- Identify repeat failures, bottlenecks and inefficiencies and implement fixes.
Key Requirements / Skills
Essential Requirements
- Proven experience as an Electrical Contracts Manager, Electrical Compliance Manager, Electrical Service Manager or similar in a commercial or compliance-led environment.
- Strong practical knowledge of:
- EICRs
- PAT Testing
- Electrical remedials and reactive works
- Experience managing high-volume, multi-site service contracts.
- Confident customer-facing operator, able to handle escalations and difficult conversations.
- Strong organisational, planning and prioritisation skills, comfortable managing competing demands.
- Good commercial awareness with a clear focus on cost control and profitability.
- Full UK driving licence.
Desirable Requirements
-
Experience in fire, security or broader compliance services.
- Familiarity with CAFM / field service management systems.
- Experience supporting contract mobilisation or onboarding of new portfolios.
- Exposure to fast-scaling or PE-backed service businesses.
Qualifications
Essential:
- NVQ Level 3 in Electrical Installation (or equivalent).
- 18th Edition (BS 7671).
- Inspection & Testing qualification (e.g. City & Guilds 2391 or equivalent).
Desirable:
- SMSTS, SSSTS or IOSH Managing Safely (or equivalent H&S qualification).
Benefits & Package
- Performance-related bonus linked to contract and business performance (where applicable).
- Pension scheme and standard employee benefits.
- Ongoing training and support with relevant industry qualifications.
- Clear opportunities to progress as the group scales its service leadership structure.
Location & Work Pattern
- Office based role with regular travel to sites across the Southwest – Bristol, Swindon, Exeter, Gloucester, Cardiff, Reading and surrounding areas.
- Work Pattern: Full-time, predominantly field and site-based with regular customer and office visits.
- Travel: Regular travel across the contract portfolio; occasional overnight stays may be required depending on workload and site locations.
To apply for this job please visit www.centogroup.com.
