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News Archive

101 Rolls Out

by Msecadm4921

The non-emergency number for police 101 is continuing its roll-out by regions.

On Monday September 19 Avon and Somerset Police will be changing its non-emergency number to 101.

Although 999 is a well-recognised number to report emergencies, the 2010 British Crime Survey found that only half of the public knew which number to call if they wanted to speak to their local police about policing, non-urgent crime and anti-social behaviour issues.

Part of a national programme, 101 will provide the public with an easier and more memorable number to contact the police.

Assistant Chief Constable Anthony Bangham said: "The new 101 number means members of the public will find it simple to contact us; 101 is easily remembered and will be used across the country.

"101 is a straightforward number, and I believe that, together with all the other ways people can contact us, 101 will help us provide a better service to the public."

Calls to 101 will cost 15p per call, irrespective of how long that call may last and applies to landlines and mobile phones.

People who are deaf, hard of hearing or speech impaired will be able to textphone 18001 101.

101 will replace the existing non-emergency number for Avon and Somerset Police. (0845 456 7000)

Avon and Somerset Police can also be contacted by email at www.avonandsomerset.police.uk/contact or in person at Have Your Say meetings, beat surgeries and personal appointments.

101 or 999?

โ€ข 101 will not replace 999.
โ€ข 999 should be used in a an emergency, such as when a crime is in progress, when there is danger to life or when violence is being used or threatened.
โ€ข 101 should be used for all non-emergencies such as: reporting a crime, contacting local officers, getting crime prevention advice, making an appointment with a police officer or making us aware of policing issues in your local area.

More information on 101 can be found on the webpage –