Two factor authentication (2FA) services at law firms such as Macfarlanes, PwC and Lawrence Graham LLP, allow remote and mobile users to securely login into VPN (virtual private network) and webmail services to access sensitive information.
Lawrence Graham LLP began using SecurEnvoy’s SecurAccess in 2007 for user security when logging on through its Juniper and Citrix VPN portal.
Lawrence Graham said: “SecurEnvoy SecurAccess is being used by all staff within the business and it has been well received, especially by the partners. SecurAccess has been very simple to support and integrates seamlessly with our Juniper SA environment and we have had very few support calls relating to the technology.” The IT team investigated other 2FA products, but all the alternatives required software to be installed on each user’s mobile phone. With the range of handsets and operating systems available in the mobile phone market, deploying and supporting each installation would take time. Using SecurEnvoy’s software-free SMS system removed this problem.
Lawrence Graham LLP isn’t the only law firm to deploy SecurAccess solution. Located in the Gray’s Inn area of London, Macfarlanes is an international law firm employing more than 200 staff and specialising in all fields of legal practice.
Maurice Millen, head of IT at Macfarlanes, said: “Macfarlanes’ had put measures in place to investigate the amount of administration overhead and associated costs our current two-factor solution was generating. Our investigation revealed a number of issues including high ongoing costs when replacing expired, lost and broken tokens, administration costs of dealing with users who had forgotten their PIN or needed their token re-synchronising, and the difficulty of managing users in two databases – our AD and the token system.”
Concerned about migrating all users to a new system in a single phase, SecurEnvoy enabled Maurice’s team to deploy alongside the existing product. Maurice Millen added: “As no additional hardware is involved with SecurEnvoy’s solution, we managed savings of over 60 per cent on the on-going costs of our existing token system.”
