Directors and staff at Octaga Security Services are celebrating after being awarded their highest ever score by the Security Industry Authority’s (SIA) Approved Contractor Scheme (ACS) which puts them in the top tenth of UK security companies.
During their five year ACS review, Octaga has received its highest score at 96 points – officially placing them in the top 10pc of performers in the industry in terms of best practice, client care and service,staff development and welfare and British Standards.
Octaga is known in its Hereford base for its sponsorship of charities including the Army Benevolent Fund and Cancer Research UK. Managing Director Dave Allison is chairman of the BSIA Close Protection section.
Rhe auditor’s report shows high customer satisfaction from Octaga’s clients and a high approval rating for management in its internal surveys of staff. Director Tracey Allison says: “We are a service industry company, and our relationships with clients and staff are crucial. Our engineers and security officers are Octaga, and good client relations, a quality service and high staff morale are what we value.”
During a difficult last two years for many, the company has actually increased turnover and employs nearly twice the number of full time staff it did five years ago. Octaga’s MD Dave Allison says: “It’s not been easy, but by giving a quality, reliable service and being attuned to opportunity, we have come out of this stronger than before. And to now have national accreditations for both security guards and electronic security puts us right up there with industry leaders.”
Octaga was formed in 2001 and today employs 150 staff nationally including having created various jobs in Hereford. They have provided security for among others, Pinewood Studios. Tracey Allison says, “Octaga is ten years old this month and this has been a great ‘birthday present’ for us and a real boost to staff morale.”
Octaga’s website can be viewed at –
