Intellicase from ABM is a secure web-based solution that provides real time reporting to allow retailers immediate access to critical information in order to identify where loss is occurring in the business and eliminate it.
Using Intellicase, retailers can not only record incidents but also analyse and share information enterprise-wide in order to depict patterns and connections between other events and individuals. Having this intelligence means that retailers are more able to predict where and when future incidents, from fraud to shoplifting, are likely to occur and make better informed decisions on what controls must be put in place to prevent criminal activity.
ABM claims a track record in developing and implementing policing security and intelligence software. Alastair Luff, ABMโs managing director, says: โIntellicase is functionality-rich yet easy-to-use. It does not just collect and record information but it also enables analysis and sharing of information which is critical in identifying potential suspects. Our track record of delivering software to tackle criminal activity has spanned some 20 years within the policing market, criminal justice and commercial arena.
ABM says it brings the same ethos to retailers in enabling information to be shared across an organisation. By integrating with other systems such as Point of Sale and CCTV, retailers reduce bureaucracy and administration in order to capture intelligence in the fight against crime. With emerging issues such as Organised Retail Crime, Intellicaseโs capability to share information securely with third party agencies will be vital in identifying trends not only within stores but also in towns, cities and even across the whole of the UK.
Alastair Luff adds: โMany ABM customers have experienced culture change as a result of implementing intelligence software. We see the factor of culture change as another key benefit for retailers using Intellicase. Increased awareness and understanding amongst staff of the issue of loss prevention will feed a culture of best practice reporting procedures. Following certain administrative procedures within Intellicase will also ensure that the reporting of incidents such as damaged products are less likely to be neglected. This culture change will assist in helping retailers to control costs.โ
