IT managers are involved in almost 60 per cent of decisions to purchase IP-based physical security products. That is according to a new report from IMS Research. The report, based on a survey of North American integrators and installers of IP-based security products, also found that over three quarters of the companies surveyed dealt with IT managers more now than they did one year ago.
Market Analyst at IMS Research, Niall Jenkins said: “IT managers are increasingly getting involved in making and influencing the decision to buy IP-based security products. These products often use existing networks and IT managers are working much closer with security managers to facilitate this integration.”
Another finding: almost 60pc of the systems installers surveyed thought that vendors do not provide adequate support for their IP-based security products. Over 40pc of systems integrators also agreed that vendors were not meeting their needs. Top of the list of requested support was additional training, demonstration materials, telephone and web-based support and better software and SDKs.
IMS Research’s report, “IP Trends in Security: A Survey of Systems Integrators and Installers – 2009 Edition”, is published in two regional volumes, Europe and North America.
