Advance Security reports the expansion of its 24-hour mobile and key holding service.
The security firm says that has been developing its service offer over the last six months, with significant investment made towards its IT infrastructure. As a result mobile officers are now able to respond to calls in a brand new fleet of GPS-equipped vehicles with ‘live’ reporting enabled through adapted Blackberry technology, allowing Advance customers to monitor their response in real time via an online tracker.
Advance managing director Richard Bailey says: "Our ongoing commitment to investment in IT has allowed us to take the Advance key holding service to the next level. At present we believe we are the only major security provider to offer live incident reporting through GPS and Blackberry technologies; delivering genuine transparency for our customers which is fundamental to the way we work."
The contractor plans also to offer emergency building and window repair, security audits and key collection and destruction. Bailey adds: "The upgrade of this service is part of a wider strategy to cement Advance’s position at the forefront of the security industry through our ‘best of breed’ approach to service delivery and employee relations. We are one of only a few security providers in the UK to offer a fully integrated service combining both manned guarding and technologies and the extension to responsive key holding takes our tailored offering one step further."
Operating in accordance with BS7983 requirements and backed by a 24-hour communications centre, the service is available to Advance customers in cities and towns, and can be set up to cover premises in more remote areas in four weeks, the company adds.
