Stockley Park, the 150-acre office campus in west London, has awarded a new manned guarding security contract.
A four-way tender went to First Security. Although not the least expensive, it offered the most comprehensive package of services to meet the client’s requirements, according to the London-based guard firm. Stanley Brown, Stockley Park’s Director of Operations says: “We were impressed by First Security’s commitment to training and in particular their management structure. All personnel involved in the tender process displayed a customer-driven approach and a refreshing honesty in their abilities as a security company. They acknowledged that mistakes are often made, but it is how they deal with them that set them aside from their competitors.” Some 23 First staff work on site based in a custom-built control room and operating a 31-camera CCTV system covering all of the main areas of the park. The officers have two patrol vehicles, and man the main entrance pavilion 18-hours a day and the manned barrier at the rear of the park 24-hours. The security offices also provide key-holding duties for some site tenants. Guard uniform is black polo shirts, combats, jackets and caps.
What they say
Mr Brown adds: “We are now six months into the contract, and are extremely impressed with the service to date. The handover from the previous contract went without a problem and the existing officers responded well to the new demands of First Security. We involve ourselves in the day to day management of the contract and expect to be able to take more of a back-seat role as the contract progresses.” Jonathan Levine, Managing Director of First Security said: “Our business has built an enviable reputation for the work we do in protecting some of the South East?s most prestigious buildings, addresses and businesses. Stockley Park must rank as one of the most high profile security contracts to be awarded this year, and we are pleased in the pro-active way in which the Stockley Park management and our own Management teams are working together to deliver a solution that we believe will rapidly become the benchmark for all such multi-tenanted projects in the future. We are delighted to have secured such a prestigious contract and look forward to building a close working relationship with Stockley Park over the coming months and years.”
With 6,000 people employed on site and a further 1,000 visitors each day, 24-7 security is vital, the firm reports. First won the contract after a competitive tender to secure all of the common land on the Park including the adjoining 160 acres of Stockley Golf Club. The campus contains 26 buildings housing tenants such as Marks and Spencer, Canon and Apple computers as well as restaurants, bars and a health club.
