V Festival music organisers advise you to learn some simple advice to protect yourself from fraudsters. Visit their website for a list of unofficial websites.
See also the Action Fraud website advice.
The festival organisers warn that if you use unofficial ticket outlet websites, ticket re-sale outlets or touts, you take the risk of being ripped off. You may not find out you have been ripped off until your tickets have failed to arrive in the post.
Ticket fraud happens when you buy tickets from an official looking website, but the tickets fail to arrive or turn out to be completely fake.
It is easy for fraudsters to set up a legitimate looking websites and even use similar URLโs to dupe you. It is important to remember that if you use unofficial ticket outlet websites, ticket re-sale outlets or touts you take the risk of being scammed. V Festival organisers advise:
Always check with the event organiser for official ticket distribution lists.
Pay for tickets by credit card โ the card issuer is jointly liable for a failure for goods or services to be provided as long as the price of a single ticket is over than ยฃ100.
Only make purchase from sites encrypted for payment. Look for the closed padlock and the web address in the browser should begin โhttpsโ.
If you are unsure about a website, run a quick online search and check ticketing forums to find feedback from others.
Look out for telephone numbers starting 070 or 004470. These can be set-up on the Internet and answered anywhere in the world.
Check sellersโ privacy policy and returns policy.
If you have lost money to a ticket scam, report it to Action Fraud.
