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Cyber

Better safeguard data

by Mark Rowe

There are some 5.35 billion internet users worldwide. Every move made online results in data creation, whether that’s replying to an email, clicking through links, or sharing a post on LinkedIn. Every digital step you take leaves a trail of data to follow, says Steve Bradford, pictured, Senior Vice President, EMEA, at the platform SailPoint.

For businesses, data is the currency of the digital world. It helps to drives insights, make decisions and is one of the most valuable organisational assets. However, as more data is created and stored, the potential attack surface grows.

In today’s threat landscape, cybercriminals are using every tool in their arsenal to gain access to unstructured business data. And as technology like GenAI bleeds into the mainstream, cyber-attacks are growing in sophistication as criminals look to leverage this technology for their own malicious intent – meaning the business risk increases.

Attacks like we saw on Capita last year highlight that data access governance is proving difficult for organisations across various industries. With organisations struggling to keep pace in today’s growing threat landscape, let’s explore how businesses can better safeguard, manage and secure their data.

Rising risk – from third-party access to unstructured data

Nearly half of enterprise workforces comprise a variety of non-employee identities. That means in addition to full-time and part-time employees, there are many individuals external to an organisation that are operating within it – for example third-party contractors, freelancers or temporary workers, who are all frequently tapping in and out of organisational networks. All of these identities will have different access requirements, which is challenging to keep track of – particularly if organisations lack oversight on who can access what data, when and why.

This is made more complicated by the rapid growth of unstructured data. Information contained within spreadsheets, email files, video and audio formats mean organisations can lack visibility into where the data lives, not to mention who owns it.

This is leading organisations to over-provision access – granting too much access beyond what roles and responsibilities should allow. In fact, our research found 72 per cent of businesses have inappropriately granted access to sensitive data, citing challenges including unprecedented growth in the amount of unstructured data, difficulty knowing where unstructured data resides, challenges with appropriate governance, and lack of automation.

With more user access points, this creates a bigger attack vector for cyber criminals, increasing the possibility of being breached. In fact, 78% of the businesses surveyed reported that a security issue has resulted from improper access.

Without visibility over who has access to what, and when, hackers could be operating unnoticed. This underpins a clear disconnect between most organisation’s security goals and the reality of securing critical data and information. When you consider that the average breach in 2023 was only identified after 204 days, the potential for hackers to infiltrate and steal critical data and information on an ongoing basis is huge.

Impact of a breach: far beyond financial loss

The average cost of a data breach globally reached an all-time high last year, skyrocketing to $4.45 million. Yet the implications go beyond financial loss. Our research found one-third of respondents cited reputational damage occurring as a result of providing inappropriate access to critical data. Not to mention the operational downtime, customer loss, and system restoration that can also follow on from a data breach.

To help prevent attacks, organisations need to get on the front foot with protecting their data – not wait to be led by government regulation or red tape. Ahead of regulation like NIS2 later this year, UK companies are making headway, putting the correct processes in place to secure their data. However, three-quarters still need to complete preparations to better protect themselves and their customers.

Effective policies and procedures

To prepare for potential attacks, organisations need to put policies and procedures in place for risk analysis to assess the effectiveness of cybersecurity risk management measures. Some examples of this include ensuring access is disabled when employees or contractors stops working for you, and avoiding using ‘generic’ accounts (accounts that are not tied to a named individual). Organisations should also put approval and risk analysis processes in place when granting access to critical applications, to prevent situations that could lead to fraud or data leakage.  

Through a unified, AI-enabled approach to identity security, organisations can ensure that staff have only as much access as is required to perform their assigned roles and responsibilities – no more, no less. Using AI also speeds and streamlines identity decisions, something crucial given the pace at which businesses – and cyber threats – are evolving. This enables identity teams to move faster and more effectively to spot and stop unnecessary, inappropriate, or potentially compromised access.  

Safeguarding data is business critical. With the threat landscape growing by the day, and the UK’s National Cyber Security Centre warning that malicious AI use will drive the threat landscape in 2024, businesses must take action to protect their data – and they must do it fast.

The stakes have never been higher, but with AI-driven tools and technology, organisations can gain better visibility and insight into the specific risks associated with user access. This can have a significant impact on how organisations manage, control, and secure all types of identity – helping to safeguard data in the face of attack.  

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