To coincide with the Retail Fraud Conference in London on May 1, ABM launched Intellicase.
It’s described a secure web-solution to help retailers effectively manage the impact of crime and protect profit. ABM says that it has a track record in developing and implementing policing security and intelligence software and the latest product offering, Intellicase, provides real time reporting to allow retailers access to critical information, to identify where loss is occurring in the business.
The solution will enable retailers to identify and target areas experiencing high losses from criminal activity and internal theft and implement the appropriate processes for prevention.
As the credit crunch bites and profit forecasts are slashed, UK retailers are looking to other parts of the business to cut costs or increase profit margins. Using Intellicase, retailers can not only record incidents but also analyse and share information enterprise-wide in order to depict patterns and connections between other events and individuals.
Having this intelligence means that retailers are more able to predict where and when future incidents, from fraud to shoplifting, are likely to occur it is claimed, and make better informed decisions on what controls must be put in place to prevent criminal activity.
Alastair Luff, ABM’s managing director, says: “Intellicase is functionality-rich yet easy-to-use. It does not just collect and record information but it also enables analysis and sharing of information which is critical in identifying potential suspects. Our track record of delivering software to tackle criminal activity has spanned some 20 years within the policing market, criminal justice and commercial arena.”
By integrating with other systems such as Point of Sale and CCTV, retailers reduce bureaucracy and administration to capture intelligence.
Alastair Luff adds: “Many ABM customers have experienced culture change as a result of implementing intelligence software. We see the factor of culture change as another key benefit for retailers using Intellicase. Increased awareness and understanding amongst staff of the issue of loss prevention will feed a culture of best practice reporting procedures. Following certain administrative procedures within Intellicase will also ensure that the reporting of incidents such as damaged products is less likely to be neglected. This culture change will assist in helping retailers to control costs.”
