Kingdom Security has recently been selected as an IKEA preferred security supplier in the UK.
After a pre-qualification process, presentation and National Support Centre visit, Kingdom says that it developed a tailored service package to meet the needs of the furnishing retailer which included a 10 module training package including an NVQ in Loss Prevention, Customer service training, First Aid and Conflict Management. Each training module relates to IKEA policies and procedures, making the training unique to the brand. The service provided by the contractor also includes a uniform to reflect the retailer’s work environment and others services to do with communication and technology to support the IKEA management.
Mark Wallace, Kingdoms Senior Operating Executive for the IKEA account commented: “This is a fantastic win. When tendering for this prestigious retail security contract we found a clear synergy between our commitment to our staff and that of IKEA and then designed many initiatives to support and develop store security teams. The Kingdom team aim to work in total partnership with IKEA to create a customer focused security solution reducing risk and adding value to the stores.
Established in 1993, Kingdom Security core services include manned guarding, event stewarding, mobile patrols, alarm response and key holding. Turnover has grown to £24m with more than 1000 security officers deployed nationally.
Kingdom Security reports that it has a retail client base including Lidl, Netto, and Spar.
