The Carphone Warehouse is using software to capture losses and assess business risk across Europe.
The mobile phone retailer has introduced a bespoke anti-shrink technology in nine European territories and in six languages for ‘at-a-glance’ measurement and management of losses.
Written by The ORIS Group, ‘One-Stop’ is a web-based ‘dashboard’ system that keeps shrink in focus across Europe.
Developed with built-in task and content management tools to allow loss prevention executives to update the key performance indicators (KPIs) measured, a Margin Erosion Dashboard (MED) calculates the cost of Margin Erosion over a number of KPIs with giving an indication of risk of loss due to procedural non-compliance.
‘One-Stop’ delivers what we wanted and came from a very ‘can-do’ company that we have worked with for many years,” says Justin Firlotte, Carphone’s European LP & Fraud Support Manager. He spoke more on the topic at the Retail Fraud conference in west London in May.
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The Wantage-based ORIS group is a profit protection consultancy; customers include high street names including; Argos, Adidas, Boots, the Carphone Warehouse, Homebase, Jaeger, Monsoon, Newlook and TK Maxx.
