SmartTask, a provider of employee scheduling and mobile workforce management software, has launched a cloud-based, electronic alternative to paper-based Daily Occurrence Book (DOB). Working with a number security guard providers, SmartTask has introduced the Daily Occurrence Log (DOL) module, for use from a PC, smartphone or tablet.
Paul Ridden, CEO of SmartTask, says: “With most manned providers still using a paper-based solution, we have been increasing been asked to extend the functionality of the software to include an electronic Daily Occurrence Book. We are using the latest cloud-based technology to bring the DOB into the 21st century, while also removing the cost of providing, distributing and archiving paper-based logs.”
As for creating an entry to the new DOL module, it’s via the keypad; or, voice-to-text allows someone to speak into their SmartTask-enabled device and have it electronically transcribed. Entries can then be consolidated across sites and collated into a range of types – from high priority incidents to notable events and low priority data – as well as divided into user-defined sub-categories.
A user can generate reports for customers, while incidents can be escalated to a control room or management with an automated alert. Pictures can be attached to entries from the camera of a smartphone or tablet, so image-based supporting evidence can be added to create a record of an incident.
Ridden adds: “Our DOL module provides a cost-effective replacement to the traditional paper DOB logbook, with the many advantages provided by being part of a cloud-based workforce management solution. In fact, when used with the complete workforce management suite it delivers a powerful tool for communicating between your control room or the office and your teams in the field.”
