CCTV

Sales, tech support

by Mark Rowe

IDIS has appointed David Williams as Internal Sales Support Executive and Boris Tomson as Technical Support Engineer, based out of the company’s European headquarters in Brentford.

Reporting to Lukasz Pitera, Head of UK Internal Sales, Williams is responsible for maintaining relationships with customers including organising training and product demonstrations. He will also be supporting business development and is already playing a part in local marketing. Williams brings with him sales and marketing experience as well as security operations knowledge from previous roles at SECOM and Debenhams. Williams also holds a Chartered Institute of Marketing (CIM) Certificate from the Oxford College of Marketing.

Williams said: “IDIS is a vibrant and technology led company that has undergone tremendous global growth in the last three years. It’s exciting to join a progressive company particularly at a time when IDIS is bringing many new technologies to market, including an extended 4K line up, our Super Fisheye camera and a new UX Smart Controls PTZ.”

Working alongside both the sales and technical teams, Tomson, pictured, is responsible for telephone support, technical demonstrations as well as delivering technical training for integrators and end users at Brentford’s dedicated training facility as well as on customer sites. Tomson said: “IDIS prides itself on innovation and quality, so it’s fantastic to support market-leading technology and being part of a rapidly growing global organisation.” He gained experience as a first line technical support engineer covering analogue and IP surveillance systems during his four-year tenure at Y3K.

Brian Song, Managing Director of IDIS Europe, said, “I’m delighted to welcome both David and Boris on board. The expansion of the UK technical team demonstrates our commitment to providing first class, local support, while the growth of our sales team is instrumental in supporting both our strategic goals as well as those of our partners.”

Related News

  • CCTV

    Wavestore, Grundig partnership

    by Mark Rowe

    Wavestore’s VMS (Video Management Software) is now able to support the Grundig CCTV camera range. Thanks to a technology partnership, the two…

  • CCTV

    Award for panoramic camera

    by Mark Rowe

    Hikvision has received an iF Design Award for its PanoVu series camera DS-2DP1636-D 16MP 360-degree panoramic camera. The annual iF Design Award…

  • CCTV

    IDIS at ISC West

    by Mark Rowe

    IDIS is showing its latest in deep learning video analytics, at the ISC West exhibition. The annual show runs from March 18…

Newsletter

Subscribe to our weekly newsletter to stay on top of security news and events.

© 2024 Professional Security Magazine. All rights reserved.

Website by MSEC Marketing