People are working remote from their offices and need to make and take important phone calls.
Many organisations are required to record every call for legal compliance management or dispute resolution. The ability to record mobile calls completes the picture. The new Storacall Mobile server allows companies to record GSM and mobile phone conversations in the same way as they record land-line calls to and from their call centre or communications system.
The server connects into any VoiStore ISDN PRI, BRI or SIP call recording systems as well as most Storacall legacy recorders. When a call is answered on a mobile, it will automatically be recorded on the call recorder, the system can give an optional announcement before calls are presented to the mobile phone user informing callers that the call may be recorded. Outbound calls that are made from the users’ contacts (if using a ‘smart-phone’) are automatically recorded without the need for any actions from the user. Users with older or standard phones only need to dial the DISA feature to ensure that the call will be recorded.
Users do not need to change their mobile number to benefit from Storacall GSM/mobile recording and the system can be added to an existing land line recording system in a modular rack format with an initial five users that is scaleable to 100 users.
