Tokheim Eye, a new integrated security system developed for fuel service stations, has won at the Havering Business Awards; in the innovation category.
Launched by Romford-based ADDER Digital Technology, Tokheim Eye brings together forecourt pumps, payment and imagery in one package. High definition (HD) CCTV cameras are interfaced with automatic number plate (ANPR) recognition software and point-of sale-equipment, at the pumps and in the kiosk. This provides information linked to camera recordings. Real-time and post-event data includes the pump number, receipt, staff member involved, time/date and other transaction inputs.
CCTV footage can be retrieved using Tokheim Eye, by intranet and internet, which puts real-time CCTV images on devices including desktop PCs, tablet computers and smartphones. Service station managers can monitor and control systems on and off-site. Tokheim Eye also lets users check on footfall and patterns inside the retail shop, staffing and related behaviour.
ADDER Digital Techology Director, Iain Gilroy, says: “Forecourt fuel retailers are being battered by low margins, falling sales and shrinkage threats to their business. Tokheim Eye provides an effective and holistic solution to these problems and, importantly, the system’s exciting security and operational advantages also mean the installation will pay for itself.”
Tokheim Eye systems have been trialled at sites including Ron Perry & Son’s two service stations near Hartlepool and results have convinced owner Ron Perry to expand the installation: “The images and data I’ve seen have been invaluable in revealing the operational management improvements we can make. For instance, reviewing staff activity after a recent drive-off incident showed we could introduce changes to maximise the chances of this being spotted and appropriate action taken.
“On a day-to-day level, it’s allowed me to see when queues build up in the shop and make changes in shift patterns to minimise inconvenience for customers. It’s now quicker and easier to search for any kind of incident because you can ask the system to search via criteria such as last fill-up, last cash payment, by receipt, date, etc.”
About ADDER Digital Technology
Founded in 1999, Romford-based ADDER Digital Technology – which develops digital closed circuit television (CCTV) systems and related data analytics software – has been named by international fuel retailing product firm Tokheim as its official worldwide partner for the new Tokheim Eye system. Working alongside its sister company, the security systems installer Metro Security, ADDER’s engineers produced the technology powering Tokheim Eye for service station security.
The annual Havering awards scheme marks excellence and innovation and recognises best practice, with a record number of businesses entering this ninth annual contest.
