StoneHawk, the retail robbery awareness training company, addressed Houlden Group members at a recent London event.
Simon Wilson, pictured, MD of StoneHawk says: ‘The opportunity to address the members and exhibit at the Houlden Group event, provided the perfect platform to further the awareness of the great work my team are doing to reduce smash and grab crime nationally. A very high level of interest was shown in our #StopSmashandGrabs training, and we are now arranging courses with the many members that asked for their staff teams to be trained.’
Wilson added that the welcome proved that the Houlden jewellers are open to new ideas and all too aware of the current risks regarding smash and grab crime. Should the current rate of SaferGems recorded robberies and smash and grab raids continue in 2018, we could be looking at a 41pc increase on last year’s figures, he said.
StoneHawk’s four-hour training course is delivered at a retailer’s space or designated training suite; the trainers add that they seek to minimise the impact on trading and staff abstraction by travelling to their clients.
The course teaches:
•Opening and closing procedures;
•Daily awareness and internal procedures;
•Robbery behaviour / reaction;
•Appropriate use of counter measures;
•Post incident scene preservation; and
•Trauma, its effects and coping mechanisms.
