Website Technical Resources
Technical Resources work with thousands of leading Fire & Security, Telecoms and Fibre businesses and candidates to provide a flexible, dedicated, and tailored recruitment experience that delivers high-quality results time after time.
Role: IT Operations Administrator
Location: City of London
Salary: £25,000 – £32,000 per annum + Benefits
Technical Resources are recruiting for an experienced and highly organised individual to join a team as an IT Operations Coordinator in the City of London. The successful candidate will play a pivotal role in ensuring the smooth functioning of our operations, with responsibilities spanning administration, logistics, asset management, procurement, and providing support for office-related issues.
Responsibilities:
- Maintain accurate records and documentation related to IT operations.
- Assist in the preparation of reports, presentations, and other documents as needed.
- Coordinate meetings, appointments, and travel arrangements for team members when necessary.
- Manage logistics for deliveries and collections of IT equipment, ensuring timely and efficient scheduling.
- Liaise with vendors, couriers, and other external parties to coordinate logistics activities.
- Monitor and track shipments to ensure on-time delivery and resolution of any issues that may arise.
- Maintain an inventory of IT assets, including hardware, software, and peripherals.
- Track the movement of assets within the organisation and ensure accurate record-keeping.
- Conduct regular audits to verify the accuracy of asset records and identify discrepancies.
- Assist in the procurement process for IT equipment and supplies, including obtaining quotes, issuing purchase orders, and tracking deliveries.
- Work closely with vendors to ensure timely delivery of ordered items and resolution of any procurement-related issues.
- Maintain relationships with suppliers and negotiate favorable terms and pricing as appropriate.
- Act as the first point of contact for office-related issues and inquiries, providing timely and effective resolution or escalation as needed.
- Address maintenance requests, equipment malfunctions, and other office-related concerns in collaboration with relevant stakeholders.
- Coordinate with external service providers for facility maintenance and repairs when necessary.
- Handle incoming calls and inquiries from internal stakeholders, clients, and vendors in a professional and courteous manner.
- Provide assistance and support to callers, routing inquiries to the appropriate department or individual as needed.
- Ensure that all calls are documented and resolved in accordance with established protocols.
Experience and Certifications Required:
- Strong organisational skills with the ability to multitask and prioritise workload effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
- Proficiency in Microsoft Office Suite and experience with IT asset management software/tools.
- Familiarity with procurement processes and vendor management practices.
- Ability to work independently with minimal supervision and collaborate effectively within a team environment.
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
To apply for this job please visit www.technicalresources.co.uk.
