Jardak Services is using a cloud-based mobile workforce management product. The company offers various building and cleaning services.
Using BigChange, Jardak has created automated, end-to-end job workflows, and cut paperwork. Jardak is using the single platform CRM (Customer Relationship Management), Job Scheduling, Vehicle Tracking and Online Portal, besides barcode scanning. The use of BigChange has reduced turn-around times for each lorry and the company estimates it can now save an average of 95 per cent of each contaminated load, saving hauliers and insurers thousands of pounds on a load.
Peter Howson, MD of Jardak, said:“Contamination of goods in transit has always been a problem with incursion by vermin, water and other damaging substances. However, we are increasingly seeing damage to trucks and their loads caused by stowaways. This not only presents a problem with the safety of the goods themselves, but it also has potential impacts on brand integrity for both the haulier and final recipient. Using BigChange, we scan and record the barcode of each pallet as it is unloaded.” Workers then make an inspection prompted by a BigChange generated checklist. “We compile a detailed report, complete with photographs, which BigChange automatically sends to the client before any contaminated goods are removed and disposed of and the trailer is cleaned and decontaminated.
“The remaining goods are then repacked, restacked and any damage caused by clandestine access is repaired before we produce a certificate of safety and hygiene, again using BigChange, to allow the haulier to complete the delivery.”
Jardak has also recently started using the BigChange Network to communicate with its sister company Trustwater and to manage its sub-contractors.
Visit www.bigchange.com.
