Case Studies

Scotch Hall contract

by Mark Rowe

The security contract for Scotch Hall Shopping Centre in Drogheda in the Republic of Ireland has been awarded to Mercury Security Management after a tender process. The guarding firm says this marks an expansion into the ROI shopping centre market for Mercury, which already works at a number of Northern Ireland-based centres, including Castle Court, Kennedy Centre, Abbey Centre and Connswater.

Scotch Hall in Drogheda has 50 stores, a mixture of local Irish retailers and big-name brands. Mercury says it will service the account with additional customer relations staff to man the Customer Service desk and car park.

Liam Cullen, Mercury’s Regional Director UK and Ireland, said: “This is a very prestigious contract and everyone at Mercury Security is delighted to be working with the team at Scotch Hall Shopping Centre and the property management agent Lambert Smith Hampton. Over the past decade, we have invested more than £5 million into the latest technology and training available to enable us to provide innovative, holistic security solutions to our growing list of clients in the retail space, and in particular shopping centres.

“This contract with Scotch Hall reflects how our experience, coupled with our investment in training and technology, is now enabling us to expand successfully into the ROI shopping centre market. Furthermore, it continues to place Mercury at the forefront of the security industry and as a trusted partner for some of the world’s leading companies and retail organisations.”

And Peter Dolan, Scotch Hall Shopping Centre Manager, said: “The safety and security of our customers, staff and premises is paramount at Scotch Hall and it is important that our security operations reflect this. We are extremely impressed by Mercury’s bespoke security applications and innovative approach to security.”

About Mercury Security Management

Lisburn-based Mercury also has offices in Dublin, Limerick, Northampton and London. Its retail clients in the UK and Ireland include Harvey Norman, Smyth’s Toys, Lifestyle Sports and Elvery’s Intersport. Visit https://mercurysecurity.biz.

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