Case Studies

Wolves contract

by Mark Rowe

The event security and stewarding company Showsec has signed another two-year contract with Warrington Wolves, the Super League club. Showsec reports it has been at the Halliwell Jones Stadium since 2009. This is the club’s first fixed term commitment, via a competitive bid and tender process.

Stephen Roberts, Operations Executive, said: “We have a very strong working relationship with Stadium Manager Marc Weall and Ground Safety Officer Ken Lewis, both of whom took up their posts in the 2017 season.”

Stephen has acted as Head of Security for the past two years and is enabling the progression of Christopher Banks as newly-appointed account handler for the Wolves. Chris has graduated through Showsec’s bespoke Management Development Programme.

Marc Weall, Stadium Manager for the venue, added: “It’s a real comfort to know on a busy, hectic match day that all our security needs are confirmed and in place. It takes a lot of pressure off knowing Warrington Wolves are in safe and professional hands, even with the heavy demands of a stadium not only on match days, but the weeks leading up to each game. It’s a partnership that grows in strength game on game, through extended dialogue and very well-placed KPIs.”

Having expanded their staffing roles and responsibilities from low profile tasks Showsec reports that its role has increased to include corporate and hospitality, retail security and CCTV operating. Showsec supply around 75pc of the matchday staffing for each home game serving 15,000 spectators. This includes an average of around 15 games each year, plus Challenge Cup games.

North West Area Manager Lee Hazeldine adds: “It’s an exciting and fantastic opportunity to build upon our presence and resources within the area and focus on continually improving the service delivery to both the fans and the client. Aligning two operations is never an easy task, but the professional approach to the project shown by all parties ensures its success.”

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