In January, Professional Security visited and reported on the Gateshead shopping centre, MetroCentre.
Northumbria Police show a 14 month continuous reduction in total crime at the centre with crime falling month on month since February 2007.
This success is down to the strong partnership work between Gateshead Area Command, MetroCentre, Europa Security and tenants at the centre, with initiatives over the last year also contributing to the success.
The centre has a fully operational on-site police unit with more than ten staff working from purpose built offices in the Blue Mall, headed by the recently appointed Inspector Paul Bentley.
In addition, Retail Crime Prevention training for seasonal and part time staff which is given by MetroCentre Neighbourhood Beat Managers (NBMs). It has proved so popular it is being run again this year.
MetroCentre also has three Special Constables who patrol with NBMs every weekend. They have received additional training, designed by the NBMs, Special Constables and the force’s Training Unit, on policing retail environments. It includes powers of arrest, statement taking and interviewing offenders.
The Training Unit also developed a package about diversity and religious festivals which was given to the NBMs, Europa Security, Odeon Cinema Management and tenants. This initiative has won the praise of the National Police Standards Unit.
Neighbourhood Policing Sergeant at MetroCentre Alan Parks, said: "We’re continually building on initiatives which help make the centre a safe and reassuring place to visit for both local people and the many visitors we have from outside the region and the country.
