Pure Parking, a provider of secure car parking in central London, had an incident whereby an employee collapsed and was unable to reach the phone to raise the alarm.
As a result the parking firm decided to purchase the Peoplesafe lone worker device. It enables employees to raise the alarm, at the touch of a button, if they are attacked or taken ill.
Pure Parking provides secure car parking at eight places in Central London. Its car parks have been awarded the "Safer Park Mark", a scheme run with the Association of Chief Police Officers.
Looking for a way of providing its employees with the ability to assess risk and discreetly raise an alarm if threatened, Pure Parking decided to conduct a trial of the Peoplesafe package which also includes SIM and inclusive airtime, user training, 24 hour manned monitoring and pre and post sale customer support. The company also adopted Peoplesafe for the managers and assistant manager of its associate company, Red Devil Storage.
Peoplesafe has enabled Red Devil Storage’s managers who often work alone and in the past have reported instances of attack and verbal abuse, to participate fully in managing their own safety. Feedback from staff has been very positive who have seen the introduction of Peoplesafe as an improvement in their safety procedures.
What they say
"The introduction of the Corporate Manslaughter and Corporate Homicide Act 2007 which will be introduced in April 2008 has further underlined the need for companies to adhere to current health and safety legislation to protect their employees whilst at work, which includes those working alone,” says Ian Johannessen, Managing Director of Rocksure Systems. "Pure Parking was looking for a system whereby employees could discreetly raise the alarm if taken ill or threatened by an abusive customer or thief. Peoplesafe fitted their requirements exactly."
When an employee feels they are entering a hazardous situation, they press the ‘checking in’ button, which notifies Rocksure’s control centre. In this way, the control centre is able to observe the wearer’s movements and raise the alarm if the ‘checking in’ button is not cancelled within a predetermined period. If the red alert is pressed, this instigates a set protocol that allows the control centre to assess the need for help and call the police if necessary. The record made of an incident can also help in prosecution of people who verbally or even physically abuse lone workers.
About Rocksure Systems
The firm is also supplying Peoplesafe service to other markets. These include retail workers, security organisations, sales staff, financial advisors, estate agents and maintenance staff.
