Seletar Shipping (Scotland) Limited, a ships agency and freight logistics provider, is working with fire and electronic security specialists from Chubb to secure a number of the companyโs waterside buildings at Aberdeenโs Waterloo Quay.
Chubb says that its working relationship with Seletar spans a 15-year period and began in January 1994 when Chubb won the contract to install an intruder alarm system at two small office premises. Since then, Seletar has grown into one of the biggest property and shipping companies in Aberdeen, and the support required from Chubb has grown commensurately. It is now one of Chubbโs largest single contracts in the country.
Seletarโs Waterloo Quay Property Manager, Keith Gatland said the continued partnership is due to Chubbโs service.
โWe chose, and continue to choose Chubb for its professional reputation and one-to-one personal service,โ he says. โBecause we have service contracts on both the security and fire systems, we can be assured that any problems are responded to quickly. Over the years we have developed a good relationship with Chubb locally and the consistently high service levels make it well worth the investment.โ
Gatland joined the company in 2005 as the Waterloo Quay Properties subsidiary began to acquire more premises. By this time the relationship with Chubb was established, spurring Seletar to approach Chubb to install a wireless fire detection solution, after a review found that a number of buildings didnโt meet the latest fire regulations.
โAt the time, others said that a wireless solution would be ineffective but the building was not suited to a hard-wired system, so we had to trust Chubbโs judgement,โ added Gatland. โThat trust was well placed and the system has proved a significant success.โ
Seletar has since bought further properties and Chubb provides fire and security-based services on these sites, including CCTV and access control.
โAt the Seletar head office in Pioneer House we now have some 40 cameras covering all areas of the building, including a new gymnasium. Images from these cameras are monitored in-house, and I can access them remotely from my laptop. Chubb also operates on open-protocol, which means it is compatible with products from other manufacturers, allowing greater flexibility in the future.โ
Chubb is in the process of quoting for Seletarโs latest project, a £17m new build at Aberdeen Harbour.
