Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people.
Incivility: The Rude Stranger in Everyday Life published by CUP looks at typical encounters with rudeness. Through a meticulous analysis of more than 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants.
It charts the emotional and social consequences of rudeness and victimisation, with the results challenging the widespread assumption that bad behaviour is toxic to community life.
Incivility also offers strategies for reducing the level of rudeness in everyday life, identifying some simple and innovative solutions.
About the book
Incivility | Philip Smith, Timothy L. Philips, Ryan D. King | Hardback 9780521895514 | Paperback 9780521719803
