Vertical Markets

Merchant sales

by Mark Rowe

The chargeback loss prevention firm Global Risk Technologies, and parent company of Chargebacks911 (the Americas) and Chargeback Tech announced the appointment of a new Head of Merchant and ISO Sales in Europe, Steve Warner.

The European branch of the international company has introduced the Head of Merchant & ISO Sales role in the UK to emulate the approach developed in the US over the past three years. The firm points to recent industry analysis from LexisNexis of a 94pc increase in fraud losses for merchants since 2014 and as EMV protection turns more fraudsters online, the need for effective risk mitigation and fraud prevention has never been greater, the company says. Gary Cardone, CEO of Global Risk Technologies, said: “His considerable experience of senior-level business management roles, together with his impressive business acumen, means that Steve brings great value to our business development team as we develop merchant relationships across the region.

“Global Risk Technologies has a comprehensive product offering to assist merchants in devising processes that will help to reduce chargeback rates and, in turn, dramatically improve business revenues as a result. Steve will work with our customers to ensure that the most appropriate products are selected for their respective businesses.”

Steve Warner said: “I am extremely excited to be joining Global Risk Technologies (GRT) in a role that focuses on the needs of Card Not Present (CNP) merchants across Europe and which utilises and builds upon the technology and consultative approach that has already been so successful in the US. The continued growth of CNP sales creates new challenges for merchants, and, in particular chargebacks and loss prevention are increasingly prevalent in the mind of merchants looking to tackle these risks.”

Previously, Warner held senior level business management roles including SVP Sales EMEA at PAY ON AG, VP and General Manager at CardNet Merchant Services, First Data and Head of European Corporate Sales and Relationship Management, Retailer Solutions for The Royal Bank of Scotland Group.

Visit http://www.globalrisktechnologies.com.

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