TESTIMONIALS

“Received the latest edition of Professional Security Magazine, once again a very enjoyable magazine to read, interesting content keeps me reading from front to back. Keep up the good work on such an informative magazine.”

Graham Penn
ALL TESTIMONIALS
FIND A BUSINESS

Would you like your business to be added to this list?

ADD LISTING
FEATURED COMPANY
CCTV

Warranty service for OEM manufacturer servers

by Mark Rowe

Video Management Server Company’s (VMS Co) TakeOver warranty service is for OEM (original equipment manufacturer) servers that are out of warranty. As the firm says, servers typically come with a three or five-year, Next Business Day (NBD) warranty. If an issue arises, customers handle the repair process using the server’s service tag or reference number. VMS Co’s TakeOver service replaces expired warranties with a field engineer-driven response, offering two to five more years of warranty.

Nick Bowden, Director of VMS Co., said: “VMS Co will audit the OEM server build using its service tag or reference information and propose a monthly cost and duration for the TakeOver. By tracking the longevity and reliability of key server components, VMS Co. can predict parts likely to fail, such as processors. From this it can manage pre-emptive repairs or full server replacements at end-of-life, ensuring maximum server up-time for customers.

“At End-of-Life, VMS Co. will propose replacing the server with an equivalent one for purchase and offer its MOSS (Managed On Site Server) monthly maintenance subscription option. With MOSS, VMS Co. owns, manages, maintains, and warranties servers on-site, for customer convenience, like to a local Cloud service. MOSS keeps costs in the Operating Expenditure budget of a business and offers many, carbon offset incentives.

“Regardless of the chosen option, ensuring server uptime is a top priority for VMS Co. We strive to manage a seamless transition to the replacement server with minimal disruption.”

The service covers such server brands as Dell, HP, and SuperMicro. Visit https://www.videomanagementservers.com.

Related News