North Bristol-based Relyon Services needed a replacement after one of its vans was written off in an accident. Supplier Van Sales UK provided a vehicle.
Relyon Managing Director Daniel Boyle, pictured, said: “We’re expanding all the time and our vans are worked extremely hard to keep up with demand. So when one was damaged beyond repair we needed to replace it as fast as possible.
“A friend recommended Van Sales UK so I contacted them, and was immediately impressed with the way they understood my urgency. They were able to source the exact vehicle I wanted, and the whole process from initial inquiry to delivery of the van to our Bristol headquarters happened within a month. By contrast, we’ve had three vans on order from another supplier since last November and are still waiting.”
Relyon Services provides guarding, key-holding, alarm response, cleaning and facilities management services, looking after around 3,500 buildings across the south west of England and south Wales. National coverage is also available, through partnering with several other regional contractors.
The company runs a fleet of ten vans, most of which are double-shifted – they are on the road for an average of 14 hours every day, covering 100,000 miles per year and are typically serviced monthly.
Mr Boyle said: “We’ve tried van models by several manufacturers but found the Fiat Fiorino to offer the best combination of reliability and cost-effective operation. So I was pleased when Van Sales UK said they could supply what we were looking for at short notice. The whole acquisition process was smooth and simple, with everything wrapped up in just a few phone calls and emails.”
