Website Cento Group
With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.
Service Manager – Gas & Heating | Sheffield | Up to £60,000 per annum (DOE)
As Service Manager you will lead the heating and gas-services team to deliver safe, efficient and high-quality maintenance and servicing across a portfolio of commercial and institutional accounts. The role combines technical oversight, team leadership and client-facing responsibilities to ensure excellent customer satisfaction and contract compliance.
Key Responsibilities
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Service & Maintenance Oversight
Plan, prioritise and schedule maintenance, remedial works and service calls across multiple heating systems (boilers, ASHPs, gas installations), ensuring SLAs and KPIs are met. -
Team Leadership & Management
Supervise and support engineers and service coordinators: conduct performance reviews, provide technical guidance, manage recruitment/onboarding, and ensure health & safety compliance (RAMS, gas safety). -
Client & Contract Management
Build and maintain relationships with clients, attend client meetings, produce and review remedial works and maintenance quotations, manage warranties, recalls and service history audits. -
Quality, Safety & Compliance
Ensure all works comply with statutory regulations (gas-safe, H&S), internal standards and company procedures; implement quality-control audits and safety reviews. -
Commercial & Operational Efficiency
Monitor profitability, manage resource allocation, control costs, and support continuous improvement of service delivery standards.
Candidate Requirements
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Proven experience in a similar Service Manager, Heating Manager or Senior Engineer role within the commercial gas/heating or HVAC sector.
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Strong technical knowledge of gas-fired boilers, ASHPs, commercial heating systems and general HVAC — gas-safe qualifications preferred.
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Demonstrable leadership and team-management skills, including planning, allocation and workforce coordination.
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Excellent organisational, time-management and communication skills; able to manage dynamic workloads and multiple sites.
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Commitment to health & safety, regulatory compliance, quality control and customer service standards.
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Valid UK driving licence (preferred for site visits).
What’s On Offer
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Competitive salary up to £60,000 (depending on experience and qualifications)
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Opportunities for progression within a rapidly growing national business
- Enhanced benefits package including extended leave, training & development, potential bonuses, and other employee perks as per company policy
About the employer
Our client is a leading UK HVAC & renewables contractor providing integrated heating, ventilation, air-conditioning, refrigeration and sustainability solutions. They operate nationally (with a branch now in Sheffield), delivering design, installation, maintenance, and 24/7 emergency service — including servicing boilers, air-source heat pumps (ASHPs), and gas-fired heating in sectors ranging from care homes and hospitals to warehousing. Airco+2Airco+2
To apply for this job please visit www.centogroup.com.
