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Operations Lead

by

Website Cento Group

With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.

Operations Lead | Nottingham | £40,000-£45,000 + Bonus


The Role

The Operations Lead will be responsible for ensuring the smooth, efficient delivery of IoT devices — from sourcing components through to assembly, testing, and final shipment. This is a hands-on, execution-focused position with full ownership of day-to-day operations, alongside a continuous improvement mindset to support scaling.


Key Responsibilities

Procurement & Supplier Coordination

  • Manage component purchasing in line with demand forecasts and inventory levels
  • Act as the primary contact for supplier communications
  • Quickly resolve supply chain issues to minimise disruption
  • Track supplier performance, including lead times and reliability

Inventory Management

  • Maintain accurate inventory records across systems
  • Monitor stock levels and trigger replenishment as required
  • Conduct regular stock checks and cycle counts
  • Ensure alignment between physical inventory and system data

Assembly, Testing & Production Support

  • Coordinate and support device assembly operations
  • Ensure all products meet required quality and testing standards
  • Maintain assembly documentation and operational checklists
  • Identify and implement improvements to reduce errors and delays

Fulfilment & Logistics

  • Oversee picking, packing, and dispatch of customer orders
  • Ensure timely and accurate delivery performance
  • Liaise with courier partners and track shipments
  • Resolve fulfilment and delivery issues proactively

Operational Improvement

  • Identify and implement practical, incremental process improvements
  • Support the development of SOPs and operational documentation
  • Highlight recurring issues and inefficiencies
  • Contribute to building scalable systems and processes

Candidate Profile

Essential Experience

  • Proven experience in Operations, Supply Chain, or Production Management within a product-led or technology-enabled environment
  • Hands-on experience across procurement, inventory, production/assembly, and fulfilment
  • Strong process improvement capability, with experience implementing scalable workflows
  • Ability to analyse operational data and support forecasting activities

Desirable Experience

  • Experience working within a start-up or scaling business environment
  • Exposure to cost control and operational budgeting

Key Skills & Attributes

  • Highly organised with strong attention to detail
  • Accountable and proactive, with a hands-on approach
  • Comfortable working with systems, data, and operational tools
  • Resourceful, with the ability to take ownership of outcomes end-to-end

The Opportunity

Our client, an innovative and growing technology business operating within the IoT space, is seeking a hands-on Operations Lead to take ownership of their UK operations function.

This is a key hire for the business, offering the opportunity to build and optimise operational processes across procurement, production, and fulfilment. The role is ideally suited to someone who thrives in a fast-paced, scaling environment and is looking to progress into an Operations Manager role as the business grows.


Team Overview

The Operations team is responsible for delivering a reliable, scalable, and cost-efficient function that ensures customers consistently receive high-quality products on time. This includes end-to-end ownership of procurement, inventory management, assembly, and fulfilment processes to support both growth and customer satisfaction.

To apply for this job please visit www.centogroup.com.