Website Technical Resources
Technical Resources work with thousands of leading Fire & Security, Telecoms and Fibre businesses and candidates to provide a flexible, dedicated, and tailored recruitment experience that delivers high-quality results time after time.
Role: Service Manager Fire & Security Division
Location: Surrey
Salary: £50,000 to £65,000 per annum
Are you an experienced Service Manager looking for a new opportunity? We’re seeking a Fire & Security Service Manager to lead a team of engineers, oversee service delivery, and drive operational excellence across planned maintenance and reactive service works.
Responsibilities:
- Oversee daily operations of the Fire & Security Service Department, including scheduling, engineer coordination, and reactive callouts.
- Manage and support a team of service engineers, ensuring efficiency, quality, and compliance.
- Ensure planned maintenance visits are completed within SLA and contract deadlines.
- Collaborate with the Contract Management Team to align service schedules with project delivery.
- Maximise engineer utilisation by balancing reactive and preventative workloads.
- Identify and schedule additional maintenance or small works to increase weekly productivity.
Experience and Certifications Required:
- Proven experience managing service or maintenance operations within the Fire & Security industry.
- Strong understanding of fire alarm and security systems, including servicing, fault-finding, and maintenance processes.
- Experience coordinating engineering teams and managing workloads effectively.
- Demonstrable track record of delivering service contracts to SLA standards.
- Excellent understanding of health & safety procedures and compliance requirements
- SMSTS or SSSTS qualification.
- ECS/CSCS Supervisor Card.
- FIA or manufacturer-specific Fire Alarm training (advantageous).
- NVQ Level 3 or equivalent in Electrical or Electronic Engineering (preferred).
- Full UK Driving Licence.
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
Learn more about Fire and Security recruitment at Technical Resources.
To apply for this job please visit www.technicalresources.co.uk.
