MITIE, the FTSE 250 contract services company, reports it’s furthered its FM contract with Essex County Council (ECC) with more services.
MITIE’s total security management business, which already provides security systems installation and maintenance and response services to Essex, is now working with the council to patrol and manage 12 car parks around the county.
The council was looking to enforce parking regulations. After parking enforcement training programme, the FM firm proposed a patrol plan for the sites.
In the first week, the contractor’s staff increased ticket issuing by six times, and overall season ticket compliance has improved, the firm says, as car park users now see visible car park management.
Danny Vant, mobile services director, at MITIE’s total security management business said: “The results of the first month were really pleasing. The parking revenue is vital to assist ECC in funding the parks for people to enjoy. By driving up compliance and revenue, this allows the council to maintain them.
“The feedback from the Park Rangers was extremely positive and they are really seeing the benefit of the additional parking enforcement service we are providing.”
And Tim Dixon, head of parks, ECC added: “The role of MITIE in this aspect of our work has been of tremendous benefit to maintaining the credibility of the system whilst ensuring the income generated through parking charges is maintained.”
