CCTV

Survey on ‘wind of change’

by Mark Rowe

Users of video surveillance feel that the cameras available to them should be produced by a reputable manufacturer and used responsibly, according to a survey for a manufacturer.

Nearly three-quarters of (73 per cent) European security managers believe it is important to source their cameras from manufacturers that uphold the responsible use of security technology, while more than eight in ten (81pc) of UK security managers believe that surveillance technology, such as video cameras, should be used responsibly. This comes out of a survey of over 600 security managers from medium to large organisations in the UK, Netherlands, Italy, Germany and France. It was conducted by Research Without Barriers for the South Korean video provider Hanwha Vision in December 2022.

Uri Guterman, Head of Product & Marketing of Hanwha Vision Europe, pictured, says: “Just as we have seen in consumer technology markets, commercial video camera users are looking for more than low cost: they want to partner with brands that put responsible use, data security and ethical manufacture at their core.”

Nearly four in ten (39pc) of UK security managers expect legislation similar to the USA’s NDAA (National Defense Authorization Act), which restricts the sale and use of some manufacturers’ video technology, will become law in their own country at some point. About three in ten (31pc) of UK security managers would actually support a version of the NDAA becoming law in their own country.

The research also suggests that nearly half (47pc) of UK security managers are able to differentiate between security suppliers and manufacturers from their position on the ethical use of surveillance technology.

Guterman says: “Like other technology sectors, a wind of change is blowing through the video surveillance industry. As our research clearly shows, while developments such as AI at the edge make video camera systems more powerful, users want to balance the greater insights and control they gain from this technology with reassurance that it is used and supplied in a responsible way.”

Guterman calls on the industry as a whole to meet users’ requirements: “The growth of the European security industry – and the successful extension of video technology beyond typical security applications to deliver wider business efficiencies – relies on manufacturers and installers alike embracing users’ demands that they put responsible use at the heart of what they do. It’s time for the industry to step up.”

For details of the research visit: https://hanwhavision.eu/responsible-research-ebook/.

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