S2 Security, the US-based IP-based access control, video management and mobile security management systems product company, announced its pre-sale and post-sale product support. Technical support functions including customer support, application engineering, and training will be under new executive leadership to ensure customers are able to access the appropriate resources they need to design, install and use S2 Security systems.
The product support team reports to John Culross, S2 Security’s newly appointed Senior Director of Technical Services. With over ten years of experience as a customer support manager, Mr Culross was most recently Director of Customer Support with ProcessUnity. He served in the United States Marine Corps for 14 years.
John L Moss, CEO, S2 Security, said: “From our founding, customer support has been a core value. Our goal is to provide the best integrator and end user ownership experience in the industry. Growth in our customer base drives this expansion.” S2 Security certified integrators have installed over 20,000 systems in more than 70 countries. Visit www.s2sys.com.
Pictured is a screen shot of S2 NetBox, which can be operated entirely from a web browser and can integrate access control, alarm monitoring, video surveillance, and temperature monitoring capabilities in an IP-based system.
