Doyle Security Consultants were recently audited by an external assessor and, with the aid of consultants, were able to demonstrate a higher standard of Quality Management than in their previous independent assessments. Doyle now hold NSI Passporting, which means they have the SIA’s approved contractor status (ACS) and hold NSI Guarding Gold.
They first achieved the required level in 2006. Doyle Managing Director, Andrew Nicholson said: “This was our best ever NSI result to date and is a testament to the hard work, integrity and professionalism that our staff and management display in their everyday work. Jomu’s involvement also removed the anxiety and stress that sometimes comes from trying to do justice to our workforce’s personal pride in fulfilling their individual roles. It can be difficult to illustrate to potential customers the meticulous attention to detail that goes into ensuring that they receive the best possible service and value for money. With this performance our customers, both old and new, can be confident that our policies and procedures will ensure that their premises, property and staff will receive the best possible protection.”
Some 229 pieces of evidence was provided by Doyle, directors, management and staff from every part of the company to satisfy some 71 action points and standards. To achieve and maintain this takes logistical investment, as well as a diligence and personal commitment from every member of staff over a long time. Andrew Nicholson added: “Jomu prepared our team in an excellent way. They explained their process to us and this enabled us to work closely together which meant that the assessment went smoothly. The Jomu team were superb on the assessment days. Their knowledge of the process and procedures along with excellent preparation meant that everything went extremely well. Having Jomu as part of our team, advising us and improving our efficiency has allowed us to do what we do best. They are an extremely professional group of people who have blended in with our team of managers and staff seamlessly. What we have achieved in such a short period is superb and we look forward to a very successful and prosperous partnership.”
