Skillweb reports that it has extended its patrol monitoring and employee management software SmartTask to enable security businesses to meet the requirements of the SIA Approved Contractor Scheme (ACS) and the management standard ISO9001, featured last issue. The company teamed up with management systems and security consultants Pengelly Young to develop a dedicated ‘Smart Docs’ module to help manage compliance and provide visibility of latest operating procedures.
Paul Ridden, Managing Director of Skillweb, says: “Traditionally contract and workforce management systems have had limited ability to support compliance and monitor procedures, leaving organisations exposed to compliance risks and worse still liabilities such as corporate manslaughter and consequential loss. With this in mind, we have worked closely with Pengelly Young to create Smart Docs and ensure our software is fully ACS and ISO9001 compliant.”
Smart Docs has been designed so that employees can see the latest versions of company-or site-specific procedures with details stored centrally and accessible via a SmartTask-enabled smartphone. It will also provide an electronic audit trail of who has read which documents so that only employees who are conversant with appropriate procedures can work at certain sites.
Mel Pengelly, Director at Pengelly Young says: “Attaining ACS certification can be complicated and represent a significant initial investment for any security service provider, so it is essential that the appropriate documents, processes and procedures are put in place and correctly managed. Using our longstanding experience and consultancy expertise, we have partnered with Skillweb to help them develop a compliant software solution which along with our consultancy services will help smaller and emerging businesses to achieve and maintain ACS and 9001 certifications affordably.”
And Ridden adds: “Ensuring a business remains true to regulatory procedures whilst delivering great customer service and operating profitability can seem like a never-ending task. Smart Docs builds on the extensive functionality of SmartTask – such as contract management, time and attendance, calculating pay, billing customers and patrol monitoring – to deliver a highly effective solution that improves management visibility and employee compliance.”
About SmartTask
The employee scheduling and mobile workforce management software is for companies to plan and manage their staff. SmartTask combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, as a tool for operational control, enhance customer satisfaction, and supporting duty of care to staff.
