A £2.7m, three-year contract at Southgate Shopping Centre in Bath has gone to Incentive FM, the facilities contract company. At the site run by Broadgate Estates, Incentive FM will be responsible for cleaning, including window cleaning, and security at the open-air city centre tourist attraction and home to numerous restaurants.
Some 28 security guards and cleaners will transfer under TUPE and operate seven days a week, 24 hours a day. As an open scheme centre it brings several entrances and high footfall. On the cleaning side, the ornate architecture and traditional bath stone requires specialist cleaning techniques.
Guy Henderson, Centre Manager, said: “All of us here at Southgate are committed to making our customers as welcome and comfortable as possible and providing a safe and clean environment is a major part of that. Therefore our choice of FM partner is extremely important and we are confident that Incentive FM has both the skills and knowledge to deliver the standards we require.”
And Glenn Wilson, Operations Director at Incentive FM, said: “We work with a number of shopping centres throughout the UK and understand the challenges they face. Our solutions for destination shopping centres such as Southgate are designed to add up to a lower total acquisition cost for the Shopping Centre and accordingly, their retailers. As a result, our portfolio of shopping centres is growing as customers start to see the results we deliver.”
