Visa Inc, the payment card company, organised its first fraud prevention workshop for its West Africa-based clients and partners. Held in Dakar, the three-day workshop looked at the latest tools, information, and best practices for issuers and acquirers to combat fraud. Some 32 delegates representing 17 partner banks from eight markets in West Africa attended.
Conducted by Visa Business School, the workshop outlined the key functional areas for identifying fraud trends and neutralising the most advanced fraud threats in the payment industry: operations, compliance, fraud risk management, data, merchant cardholder monitoring and loss controls, say organisers.
Ismahill Diaby, Visa’s West Africa Manager, said: “This workshop is part of Visa’s commitment to share fraud prevention best practices and the latest technologies with our clients in West Africa, a region that is witnessing considerable growth in electronic payments driven by high rates of mobile penetration and adoption of new trends in the payments industry. The topic is very important as the region embarks on a journey to gain the needed tools to offer more payment options, provide financial services to underserved populations, and adapt to a fast-changing payments environment.”
