Website Cento Group
With almost two decades of expertise, Cento stands as an unrivalled global market leader in recruitment for the Building Services sector. Our reputation is built on forging strategic partnerships, delving into client culture for tailored recruitment. We don't just source top-tier talent; we ensure each placement aligns seamlessly with client objectives. Beyond that, we prioritise our candidates, fostering an environment that values their aspirations and career growth.
Service Manager – Fire & Security | Nottingham | Salary circa £50,000 DOE + car allowance/company car + benefits
Our client, a respected provider of fire & security solutions, is seeking an experienced Service Manager to lead and develop their service operations based out of Nottingham. This is a key role with responsibility for ensuring the delivery of a first-class service to customers while managing and supporting a team of engineers.
The Role:
- Oversee day-to-day service operations, ensuring contracts and reactive works are delivered to high standards.
- Manage, support, and mentor a team of field service engineers across the region.
- Build and maintain strong client relationships to secure long-term partnerships.
- Drive efficiency and profitability through effective planning and resource management.
- Report on performance, KPIs, and budgets to senior management.
- Act as the key point of contact for service-related customer enquiries, building and maintaining strong client relationships.
- Work closely with senior management to contribute to business growth and service improvement strategies.
Requirements:
- Previous experience in a service management or senior engineering role within the fire & security sector.
- Strong technical knowledge of systems including CCTV, intruder alarms, access control, and fire detection.
- Excellent leadership, organisational, and communication skills.
- Customer-focused with a track record of delivering high service standards.
- Based within commuting distance of Nottingham, with flexibility to travel as required.
What’s on Offer:
- Competitive salary with performance-related benefits.
- Company car or car allowance.
- Career progression opportunities in a growing organisation.
- Supportive working environment with ongoing training and development.
To apply for this job please visit www.centogroup.com.
