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Senior Service Engineer

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Website Zitko Group

Zitko is all about making fire and security recruitment easier, for everyone. We find hard-to-find people for hard-to-fill roles across 6 key specialist areas: Security Engineering, Fire, Integration, Talent, Contract, Sales. We’re straightforward to work with because we keep things simple. We work with clients throughout the whole security technology supply chain, delivering meaningful placements for companies and candidates we believe in.

Senior Service Engineer – Electronic Security Systems📍 Field-based | London & South💷 £40,000 – £50,000 basic DOE + strong package

We’re working with a growing electronic security business looking for a Senior Service Engineer to join their service team, covering London and the South.

The role:You’ll be responsible for reactive fault-finding and planned preventative maintenance on electronic security systems, ensuring SLAs are met and clients receive a high level of service. You’ll also provide technical support to customers and play a key role within the service team, with scope to mentor engineers as the business grows.

Key responsibilities:

  • Reactive service and fault diagnosis

  • Planned preventative maintenance (PPM)

  • Maintaining CCTV, access control, and intruder alarm systems

  • Customer support and technical advice

  • Accurate service reporting

  • On-call rota (1 in 4 – minimal callouts)

Experience required:

  • Proven service and maintenance experience on security systems

  • Strong fault-finding and diagnostic skills

  • Experience with enterprise platforms (LenelS2, Gallagher, C-Cure)

  • IP-based systems and networking knowledge

  • Professional, customer-focused approach

Package highlights:

  • £40k–£50k basic salary DOE

  • On-call: £200 per week (1 in 4)

  • Travel paid after 45 minutes each way

  • Fuel card, company cards, phone & IT equipment

  • 25 days holiday + bank holidays + birthday off

  • Pension scheme or alternative wealth options

  • Private healthcare after probation

  • Ongoing training & development

📩 Apply / enquire:[email protected] | 📞 07592 367130

To apply for this job please visit www.zitkogroup.com.