Website Zitko Group
Zitko Group is a global talent partner to organisations operating in complex, security-informed and technology-led environments. We support sectors where delivery is critical, standards are high and access to the right capability directly impacts performance. Combining deep sector understanding with structured talent delivery models, we operate across multiple markets and regions, providing consistent, scalable workforce solutions. Our services include: Strategic Talent Solutions - Delivering structured workforce models through Managed Service (MS), Statement of Work (SoW), Recruitment Process Outsourcing (RPO) and Talent Brand Performance. Talent Acquisition - Our Talent Acquisition services drive focused hiring aligned to long-term delivery across Permanent, Contingent and Executive Search supported by Payroll Services. Get in touch to discuss how we can support your hiring or workforce strategy.
💻 Service Helpdesk Coordinator 📍 Hertford Area💰 £35,000 per annum
🔧 What You’ll Do:
– Scheduling engineers for client callouts and service visits- Managing job entries and updates via bespoke CRM- Coordinating with Project Managers, Operations and other teams- Processing completed jobs and arranging follow-up visits- Liaising with sub-contractors to ensure SLA compliance- Handling permits, equipment orders, and client communications
✅ What You’ll Bring:
– Proven experience in a coordination, scheduling, or service desk role- Exceptional organisational skills and meticulous attention to detail- Ability to juggle multiple tasks and stakeholders effectively- Strong communication skills and a proactive mindset- Confidence working in an office-based environment using scheduling systems
🌟 What We Offer
– £30K – £35K DOE- Modern, purpose built office facilities with a fully equipped kitchen and breakout area- Free parking onsite- Team events such as; summer BBQ, Christmas party
For more information please contact: [email protected] or T: 07903715865
To apply for this job please visit www.zitkojobs.com.
