Case Studies

Eurotunnel contract

by Mark Rowe

Cordant Services, part of Cordant Group, has a three-year extension to continue providing cleaning to Eurotunnel. The contractor says this new contract further strengthens the long-standing relationship between the two businesses.

Under the terms of the new agreement, Cordant Services will continue to deliver at the Folkestone passenger terminal – otherwise known as the Victor Hugo Building – and extra office space, including general and high-level cleaning, washroom services and window cleaning, plus emergency cleans as required.

Since 2015, Cordant Services has also taken responsibility for scanning passenger passports before sending the information to the Home Office for analysis. The team works to strict scanning targets with a key objective of not causing any delays to passenger journeys. The contract will continue to be fulfilled by a dedicated team of 35 operatives supported by an on-site management team.

Reena Moseley, Property Services at Eurotunnel, said: “Since 2008, Cordant Services has demonstrated its commitment to excellence at every opportunity whilst working at the Victor Hugo Building. We are now excited to further extend this partnership and we are sure that this latest agreement will benefit the 10 million passengers that use Eurotunnel each year.”

And Guy Pakenham, Managing Director at Cordant Cleaning, said: “We are extremely proud to extend this successful relationship for at least another three years and I want to thank my team members for their continuing hard work and dedication. A clean and safe environment is a crucial part of delivering an exceptional customer experience and this new contract illustrates our ability to work closely with our clients to ensure they meet their goals.”

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