An IT firm has done online security testing of a firm that provides nationwide transcription services for the public and private healthcare, insurance and legal sector. The Newcastle-upon-Tyne firm Calibre Secured Networks Ltd was commissioned to undertake detailed penetration testing work for St Helens-based Accuro, which manages more than 400 transcribers.
Using Accuro’s secure hub, customers ranging from NHS and private hospital operators to national legal and insurance firms, can submit dictation for transcribing and once it has been transcribed, the document is then uploaded back to the hub.
The undisclosed contract saw Calibre’s Marcus Watson, pictured, a cyber security and qualified ethical hacker, do risk and compliance testing of Accuro’s website and report on recommendations for improvements. Calibre completed a final phase of testing before certifying the system, supplementing Accuro’s ISO27001 accreditation for information security management.
Gordon Healiss, commercial director for Accuro, said testing was critical to ensuring customers have confidence in the company’s attitude to data security and Calibre’s work had contributed.
“It’s important that our customers have the utmost confidence that our website is completely safe and as secure as possible, including the dangers and risks of hacking and cyber-attacks.
“Marcus and his team have provided an extremely good service. They clearly showed that they possessed the highest technical capabilities and professional expertise to test the integrity and security of our system to the utmost limits.”
Organised cyber-crime is an industry, said Marcus Watson, with attackers showing sophistication.
Watson said: “This is driving the need for more investment in resources, security systems and processes, similar to those at Accuro. Protecting customer data is an integral part of the Accuro business and we are delighted to have put their website to the test. More and more companies need to be investing in similar penetration testing to ensure they are working in a compliant and secure environment.
“This will help to protect reputations, improve productivity, save money and provide peace of mind.”
