TISCOR, a workforce automation software systems firm, has unveiled TourWatch XT.
Once used with scanning devices to scan barcodes at specific locations and document the presence of security personnel at inspection points, the new Palm-enabled system helps inspectors document detailed information about their checks through manual entries onto the Palm or by choosing options from pick lists on the hand-held. The inspections are then time-and-date stamped by the system, providing indisputable proof that the checks occurred. In addition, the Palm can be used to scan bar codes to document that inspections occurred. After security rounds, the collected information can be uploaded from the Palm to a PC database, eliminating hand-written log sheets and time-consuming data entry. Reports can then be printed relative to the information required. Currently, the application is being used by facilities such as Hillcrest Training School, a juvenile correctional and treatment center in Cincinnati, Ohio, to ensure all residents are checked and accounted for at the appropriate times.
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What they say
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‘This is a juvenile facility where the safety and security of the residents and staff is very important," said Tony Trotta, deputy superintendent of residential services at the Hillcrest facility. "Situations can arise where residents try to hurt themselves or others. Using bar codes and hand-held computers provides undeniable proof that we are attending to our duties at all times, and protecting our residents and staff to the best of our abilities.
