Lloyds customers should be on the lookout for a new sophisticated fraud that involves fraudsters sending fake bank letters, says Action Fraud.
The convincing letters being sent are a replica template from Lloyds and include their logo, address and signature from a customer service representative. The letter tells recipients that there have been some “unusual transactions” on their personal account and asks them to call a number highlighted in bold to confirm they are genuine.
When victims call the number, an automated welcome message is played and the caller is asked to enter their card number, account number and sort code followed by their date of birth. Victims are then instructed to enter the first and last digit of their security number. The fraud was spotted by the Daily Telegraph who was alerted to it by a reader who had three identical letters sent to an office address.
To report a fraud and cyber crime and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use its online fraud reporting tool. Sign up for free to Action Fraud Alert to receive direct, verified, accurate information about scams and fraud.
