Manned security patrol monitoring product firm Skillweb reports record uptake of its employee scheduling and workforce management software SmartTask in the past 12 months.
Paul Ridden, Manging Director of Skillweb, says: “Security companies are increasingly looking to gain competitive advantage by improving operational control and service delivery in a simple and hassle-free way. The usability, flexibility and functionality of SmartTask is making it an ideal system for these businesses, delivering an integrated tool combining intelligent rostering, live monitoring and integrated proof of attendance.”
During 2016, to take advantage of the smartphones, SmartTask became the first guard management system to integrate with FLIR thermal imaging, so guarding providers can offer more safety to officers.
Skillweb teamed up with management systems and security consultants Pengelly Young to enable security businesses to meet the ongoing requirements of the SIA Approved Contractor Scheme (ACS) and ISO9001. A dedicated Smart Docs module has been launched to help achieve compliance requirements and provide visibility of latest operating procedures by ensuring appropriate documents and processes are in place and managed.
Ridden adds: “SmartTask provides a highly-effective solution to improve workforce scheduling, reduce operational overheads and better service new and existing customers. As a result, it has become a system of choice for manned security organisations nationwide and is being selected to help protect some of the UK’s most well-known and prestigious buildings.”
