Workforce Management

Send for Help Group results

by Mark Rowe

The Send for Help Group, a lone worker protection product company, reports record growth and profits for the financial year 2015/16. The firm’s annual report found that for the year ending March 2016, turnover was up 81 per cent year-on-year and operating profits had also increased by 42pc within the same period.

The company turnover increased to £6.1m, with a gross margin of £4.94m and profits of £1.5m – with an adjusted EBITDA figure of £3m.

The business pointed to continued product development and its subsidiary brands – Skyguard and Guardian24. The previous financial year had seen Send for Help acquire Guardian24 Limited, adding a second brand, alongside Skyguard, to their portfolio.

Send for Help provides personal alarms and mobile phone applications linked to their accredited alarm receiving centre, which in turn delivers 24-7 backup and protection for lone workers and those at risk. The group primarily operates in the UK and Ireland serving over 100 NHS trusts, 200 housing associations, 150 local authorities, as well as commercial organisations. Over half the UK’s police forces trust and use Send For Help’s alarms.

This year, the business has gained industry accreditations from the National Security Inspectorate (NSI) and the UK police’s official Secured by Design scheme.

Send for Help’s Chief Executive, James Murray said: “The directors are delighted with these results, which shows the company’s turnover and profit yet again increase year-on-year. Despite the uncertain economic environment, the business has achieved excellent results for 2016 and the directors are confident that we will continue to build on this success in 2017. With a strong management team, a healthy sales pipeline, and some exciting new products in development there are excellent prospects for further growth in the coming year.

“We are delivering shareholder value by making Send for Help a more profitable business through improved gross margins and prudent cost management. Our incentive mechanisms for early settlement of multi-year contracts generate strong cash flows, and we actively seek value adding growth opportunities. We are committed to operating with strong financial discipline and a conservative view towards risk.”

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