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Zitko Group is a global talent partner to organisations operating in complex, security-informed and technology-led environments. We support sectors where delivery is critical, standards are high and access to the right capability directly impacts performance. Combining deep sector understanding with structured talent delivery models, we operate across multiple markets and regions, providing consistent, scalable workforce solutions. Our services include: Strategic Talent Solutions - Delivering structured workforce models through Managed Service (MS), Statement of Work (SoW), Recruitment Process Outsourcing (RPO) and Talent Brand Performance. Talent Acquisition - Our Talent Acquisition services drive focused hiring aligned to long-term delivery across Permanent, Contingent and Executive Search supported by Payroll Services. Get in touch to discuss how we can support your hiring or workforce strategy.
Junior IT & Security Applications Support Specialist – Embedded
Location: UK – Fully RemoteSalary: £35,000Employment: Permanent, Full-TimeLevel: Entry-Level / 1st Line Support
Role Overview
An excellent opportunity for an enthusiastic, technically minded individual to join a global security technology team, supporting the IT applications and systems used within a major international client environment.
This is a junior, entry-level position, ideally suited to someone with basic IT support experience, exposure to networking or a relevant technical background. You will receive training on established systems and processes, providing first-line application support, managing technical support tickets and assisting with the day-to-day administration of global security technology platforms.
Key Responsibilities
- Provide first-line technical and application support for global security systems, including hardware, software and firmware.
- Manage and respond to support requests through Jira, following established procedures and workflows.
- Assist with system administration, configuration updates, user access permissions and routine maintenance.
- Support enterprise access control and CCTV applications, working alongside experienced technical teams.
- Maintain accurate technical documentation, system records and operational reports.
- Assist with basic troubleshooting, escalating more complex technical issues where required.
- Collaborate with global IT, security and project teams to maintain reliable system operations.
Skills & Experience
- Basic knowledge or practical exposure to IT systems, networking and Windows operating systems.
- Some experience in IT support, helpdesk, application support or a technology-related environment would be advantageous.
- Basic troubleshooting skills across hardware, software and applications.
- Strong communication, organisational, multitasking and customer service skills.
- Confident using Microsoft Office, particularly Word and Excel.
- Self-motivated, proactive and comfortable working independently within a remote team.
- Exposure to electronic security systems, including Lenel OnGuard, Software House C•CURE or CCTV, would be beneficial but is not essential.
- Security industry qualifications or memberships, including ASIS or CPP, are desirable but not required.
- Must be able to successfully complete relevant background screening.
What’s on Offer
- £35,000 starting salary, with potential progression towards £45,000 over time.
- Fully remote working anywhere within the UK.
- Exposure to global IT infrastructure and enterprise security applications.
- Training and development across specialist security technology platforms.
- Opportunity to build a long-term career within a global technology environment.
Ideal Candidate: A junior IT Support Technician, Service Desk Analyst, Application Support Analyst or technically minded graduate looking to develop specialist skills within enterprise security technology.
Apply now or send your CV directly – craig@zitko.co.uk
To apply for this job please visit www.zitkojobs.com.
